Returns policy and requirements:
Our mission is to provide high quality products, however if for any reason that your are unsatisfied with your purchase, you can return your item(s) for a refund.
Items must be in a BRAND NEW, HAIR FREE and UNWASHED condition, items must be in the original packaging and any tags intact.
Items must be returned within 14 days of purchase date, if 14 days have gone by since your purchase unfortunately we cannot offer you a refund.
How to return your items:
- Package your unworn item(s) including your packing slip. If packing slip is unavailable, please go to your emails and print the original receipt which includes your order number.
- Send item(s) to:
15 Penn House, Gravel Hill,
Coventry, CV4 9JG
- You will be responsible to pay your own shipping cost for returning the item(s). Shipping costs are non-refundable.
- If you are shipping an item that is over £50 we strongly recommend using a trackable shipping service.
- SALE items are non-refundable
Should you have any questions about your return, email firstname.lastname@example.org Please include your order number in the subject of the email.
Refunds (If Applicable)
Once your return has been received, inspected and approved, your refund will be processed and a credit will automatically be applied to your original method of payment. Please allow up to 7 business days for your bank to process the refund to your bank account. (Subject to our return requirement)
Unfortunately due to high demand and items selling out quickly, we DO NOT offer exchanges at this time.